Everything you need to know about BinBoss — service areas and pricing, what happens on collection day, and how to change your plan. Can’t find your question? Get in touch and we’ll get back to you within a day.
We currently service a huge part of Austin, TX focusing on zip codes west of the I-35 and south of SH-45. As we're growing, we'll be adding more zip codes!
Check your zip codeAbsolutely! You can upgrade, downgrade, or cancel your plan anytime from your account dashboard.
Manage your planIf the City doesn't collect on your normal scheduled trash pickup day, we are flexible enough to push our service one day out. This could occur when collection day is on a National Holiday or due to severe weather.
We only roll trash, recycling, and compost cans to the curbside that are provided for by the City of Austin. Any additional items such as cardboard or trash bags, will not be placed at the curb. So please make sure all trash fits in the cans.
Visit our Become a Runner page to apply. All you need is a driver's license, a car, professionalism, and integrity!
Become a RunnerWe only use your phone number for service updates — never for marketing. You'll get a short welcome text right after signup, a heads-up text before your very first roll-out and roll-back so you know roughly when we'll be by, a photo text each time your bins are rolled to the curb and back, and a one-time feedback ask around three weeks in. That's it. You can opt out anytime by replying STOP or turning SMS off in your account settings.
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